[Coming Soon] Technician Performance
Empower your team. Track productivity. Reward excellence.
Monitor technician workload, completion rates, and quality metrics.
Without performance data, managing technicians becomes guesswork.
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No visibility into individual technician productivity
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Uneven workload distribution across the team
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Cannot identify training needs or skill gaps
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No data to support performance reviews or bonuses
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Quality issues without accountability
How RepairCore Solves This
Automatic Tracking
Every repair assignment, completion, and status change is logged automatically.
Performance Dashboard
Visual metrics for each technician: repairs completed, average time, quality scores.
Workload Balancing
See current assignments and distribute work fairly across your team.
Key Capabilities
Team Overview
See all technicians, their current workload, and availability.
Productivity Metrics
Track repairs per day, average completion time, and efficiency.
Quality Tracking
Monitor return rates and customer feedback per technician.
Schedule Management
Assign repairs based on availability and expertise.
Skill Profiles
Track certifications and specializations for smart assignment.
Commission Tracking
Calculate commissions based on completed repairs.
Performance Tracking Workflow
New repair order created
Assign to technician based on workload and skills
Technician starts work
Log start time, track progress
Repair completed
Record completion time, calculate duration
Customer feedback received
Link to technician, update quality score
End of period
Generate performance reports, calculate commissions
Built For
Shop Owners
Make data-driven decisions about your team.
Repair Chains
Compare performance across locations and teams.
Developers
Build custom reports and integrations.
Technical Details
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Event-driven tracking for accurate timestamps
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Configurable metrics and KPIs
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Role-based access to performance data
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Export reports to CSV or PDF
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API access for custom dashboards
// Laravel + Livewire
class RepairOrder extends Model
{
use HasFactory, SoftDeletes;
// Clean, documented code
public function customer()
{
return $this->belongsTo(Customer::class);
}
// Self-hosted, your data
public function technician()
{
return $this->belongsTo(User::class);
}
}Ready to optimize your team performance?
Get the insights you need to build a high-performing repair team.
One-time purchase. Lifetime updates. 6 months support included.
Explore More Features
RepairCore includes everything you need to run your repair shop