Repair Order Management

Stop losing track of repairs. Start delivering on time, every time.

Create, track, and manage repair jobs with a streamlined workflow designed for busy repair shops.

The Challenge

Running a repair shop without proper order management leads to chaos.

  • Lost or misplaced repair tickets causing customer complaints
  • No visibility into repair status across your team
  • Missed deadlines and forgotten follow-ups
  • Manual tracking with spreadsheets or paper tickets
  • Difficulty prioritizing urgent repairs
!
?

Lost tickets, missed deadlines, unhappy customers

The Solution

How RepairCore Solves This

1

Centralized Order Dashboard

All repair orders in one place with real-time status updates and filtering options.

2

Smart Status Workflow

Predefined statuses (Received, Diagnosing, Waiting Parts, Repairing, Ready, Delivered) with automatic timestamps.

3

Priority & Deadline Tracking

Set priority levels and due dates. Get alerts for overdue repairs.

Capabilities

Key Capabilities

Quick Order Creation

Create new repair orders in under 30 seconds with smart defaults.

Instant Search

Find any order by ticket number, customer name, or device info.

Advanced Filtering

Filter by status, technician, date range, or priority level.

Time Tracking

Track time spent on each repair for accurate billing.

Print Labels & Receipts

Generate professional labels and receipts instantly.

Complete History

Full audit trail of all changes and updates to each order.

Workflow

Typical Repair Workflow

1
Action

Customer drops off device

System Response

Create order, print intake receipt, assign ticket number

2
Action

Technician diagnoses issue

System Response

Update status, add diagnosis notes, estimate cost

3
Action

Parts needed for repair

System Response

Link parts from inventory, update status to "Waiting Parts"

4
Action

Repair completed

System Response

Mark as ready, trigger customer notification

5
Action

Customer picks up device

System Response

Process payment, generate invoice, close order

Who It's For

Built For

Shop Owners

Get full visibility into daily operations without micromanaging.

Repair Chains

Standardize workflows across multiple locations.

Developers

Extend and customize with clean Laravel code.

For Developers

Technical Details

  • Built with Laravel Eloquent for efficient database queries
  • Livewire-powered real-time updates without page refresh
  • RESTful architecture for easy API integration
  • Fully customizable status workflow via config
  • Self-hosted: your data stays on your server
RepairCore
// Laravel + Livewire
class RepairOrder extends Model
{
    use HasFactory, SoftDeletes;

    // Clean, documented code
    public function customer()
    {
        return $this->belongsTo(Customer::class);
    }

    // Self-hosted, your data
    public function technician()
    {
        return $this->belongsTo(User::class);
    }
}

Ready to streamline your repair workflow?

Join hundreds of repair shops already using RepairCore to manage their orders efficiently.

One-time purchase. Lifetime updates. 6 months support included.

Hi, I'm Dannie from RepairCore. How can I help you today?