Customer Portal
Let customers check status online. Reduce calls. Improve satisfaction.
Self-service portal for customers to track their repairs anytime.
Constant status inquiry calls waste time and frustrate customers.
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Phone ringing constantly with "Is my repair ready?" calls
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Staff time wasted on status updates
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Customers frustrated by lack of visibility
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No way for customers to see repair history
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Missed opportunities for self-service
How RepairCore Solves This
Online Status Tracking
Customers check repair status anytime with their ticket number.
Notifications [Coming Soon]
Email or SMS updates when status changes - no need to call.
Repair History
Customers can view all their past repairs and invoices.
Key Capabilities
Status Lookup
Simple search by ticket number or phone number.
Notifications [Coming Soon]
Automatic email/SMS when repair status changes.
Repair Timeline
Visual progress of repair from intake to completion.
Invoice Access
View and download invoices for completed repairs.
Mobile Friendly
Fully responsive design works on any device.
Customer Portal Workflow
Customer drops off device
Provide ticket number and portal link
Status changes
Send automatic notification to customer
Customer wants update
They check portal instead of calling
Repair completed
Notify customer, show invoice in portal
Future reference
Customer accesses repair history anytime
Built For
Shop Owners
Reduce phone calls and improve customer experience.
Repair Chains
Unified portal experience across all locations.
Developers
Customize portal branding and features.
Technical Details
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Separate frontend for customer access
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No login required for status lookup
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Optional customer accounts for history
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Customizable notification templates
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White-label ready with your branding
// Laravel + Livewire
class RepairOrder extends Model
{
use HasFactory, SoftDeletes;
// Clean, documented code
public function customer()
{
return $this->belongsTo(Customer::class);
}
// Self-hosted, your data
public function technician()
{
return $this->belongsTo(User::class);
}
}Ready to empower your customers?
Give customers the visibility they want while freeing up your team.
One-time purchase. Lifetime updates. 6 months support included.
Explore More Features
RepairCore includes everything you need to run your repair shop