We're excited to announce RC103 (v1.0.3), bringing new capabilities for customer management, extensibility, and repair workflow improvements. This release continues our focus on making repair shop operations more efficient while providing a better experience for both administrators and customers.
What's New in RC103 (v1.0.3)
Customer Import
Managing customer records is now much easier with the new Customer Import feature.
Administrators can bulk import customer data into the system, reducing manual data entry and accelerating onboarding for existing customer databases.
Benefits
- Faster migration from legacy systems
- Reduced manual input errors
- Easier customer database management
Previous Updates Included in RC102 (v1.0.2)
Plugin System
The platform now supports a flexible Plugin System, allowing administrators to install, manage, and extend functionality without modifying core code.
- Install plugins directly from the admin panel
- Enable or disable plugins as needed
- Create a more customizable repair management experience
Device Receipt Downloads
Users can now download generated Device Receipt Documents directly from the system, making it easier to share and archive repair intake records.
Improved Device Quick Create
The quick device creation modal has been enhanced with additional device information fields:
- Password Pattern
- IMEI
Status Selection Fix
Resolved an issue where selecting the same status value was incorrectly restricted in certain workflows.
Major Features Introduced in RC101 (v1.0.1)
Customer Self-Service Repair Order Submission
Customers can now create repair requests directly from the website through the new Submit Repair page.
- Device and customer information collection
- Detailed issue descriptions
- Optional guest submissions
- Automatic repair order code generation for tracking
This feature significantly reduces administrative workload by allowing customers to initiate the repair process themselves.
My Orders Portal
Authenticated customers can access a dedicated My Orders page to:
- View all submitted repair requests
- Track repair status
- Review device information
- Access order details
Repair Order Settings
Administrators now have dedicated settings to control customer-facing repair submissions:
- Enable or disable customer repair requests
- Allow or restrict guest submissions
Email Configuration & Notifications
The Email Settings page is now fully functional, allowing configuration of:
- SMTP settings
- Mail drivers
- Sender information
- Notification recipients
When customers submit repair requests, administrators can automatically receive email notifications.
Navigation & Homepage Improvements
- Submit Repair link in website navigation
- My Orders shortcut for logged-in customers
- Homepage call-to-action for repair submissions
- Quick access cards connected to customer order tracking
Pending Status Workflow
A new pending status has been introduced for customer-submitted repair requests.
New orders now enter a review stage before processing, helping administrators validate submissions and organize incoming work more effectively.
Looking Ahead
RC103 continues our mission of simplifying repair shop operations through automation, customer self-service tools, and platform extensibility.
The addition of Customer Import and the Plugin System lays the groundwork for larger integrations, third-party extensions, and customization options in future releases.
We appreciate your feedback and look forward to delivering more improvements in upcoming versions.
Dannie
Author at RepairCore. Passionate about technology and helping repair shops succeed.